Business Impact
91%
Increase in Customer Satisfaction
Award-winning Manufacturer of Bespoke Public Safety Uniform Beats B2B Distribution Complexities with Integrated Ecommerce
Industry
Medical/scrubs
Business Type
Distributor
Country
United States
Challenges
Leading uniform distributor of medical scrubs who was using Znode to manage its online operations recently turned to UniformMarket in a bid to improve their ecommerce efficiency and boost customer satisfaction.
Being an enterprise-grade B2B ecommerce platform, Znode worked phenomenally well for most businesses. But for uniform sellers, things weren t as seamless. When they approached us, they were catering to multiple large hospital chains with specialized uniform needs and wanted a platform that allowed them to create dedicated uniform stores for each client with custom buying rules.
Znode was rich in B2B features but lacked uniform-centric functionalities like group stores, allowance management, and hierarchical approval. Moreover, the platform wasn t easily customizable to meet the diverse needs of the uniform industry and too oOen had to rely on third-party developers to create new features.
Overview of Core Challenges
- Lack of uniform-centric features
- Limited scope of customization
- Higher go-to-market time
- Integration hassles
Solutions
By transitioning to UniformMarket, the distributor found the much-needed freedom to create personalized uniform programs that employees love, and businesses expect to drive uniform compliance.
With over 500+ no-code configurations and hundreds of uniform-centric features, our client could now create, launch and manage enterprise uniform programs with ease. No matter the complexity, there was always a ready-to-use functionality to support it, or we custom-coded it for them – all thanks to our in-house engineering team
This helped save them time and costs while enhancing customer satisfaction and reducing the go-to-market time.
Overview of Core Challenges
- No online ordering for customers
- Lack of asset management software
- Manual & time-intensive catalog management
- Decentralized sales process
- Difficulty integrating with inventory, dropship & ERP app
Highlights
- In-house custom development
- Personalized employee uniform stores
- Uniform-centric ecommerce experience
- Reduced go-to-market time
Feature Highlights
Group Stores
Create custom-branded uniform group ordering portals for your clients to streamline uniform delivery and distribution.
Organized Uniform Ordering
Use over 500+ no-code configurations to manage uniform quotas & allowances and enable buyers to shop based on their job roles.
Enterprise Integrations
UniformMarket connects with over 150+ enterprise applications ranging from ERP, Inventory, HRMS & Accounts to provide customers with an integrated ecommerce experience.
Approval Management
Prevent wrong orders or over-ordering by defining order approval rules at an employee level and help companies stay within their budget.
Custom Payments & Shipping
Provide multiple uniform-centric payment options like payroll deduct, company pay, points, and more for hassle-free ordering. Also, create custom shipping groups to control where employees ship their orders to.
Robust Rule Engine
Configure any needed workflow in just a few clicks to create a compliant, hyper-personalized ordering experience that gives businesses better control over their uniform programs.
Results
Moving to UniformMarket greatly reduced their Total Cost of Ownership (TCO) while boosting go-to-market efficiency and overall customer satisfaction. The transition also enabled them to cut back on manual efforts by leveraging ecommerce automation and instead delegate them to other business critical areas.
Launch Uniform Programs to More Than 500+ Customers from a Unified Administrative Portal.
Reduce your turnaround time to launch uniform and merchandise programs by switching to a purpose built solution like UniformMarket.
UniformMarket equips you with seamless solutions, scalable infrastructure, and expert guidance to launch, manage
Uniform Management Solution isn’t a Feature,
It’s Our Foundation
Customizable ecommerce solutions for wholesalers and distributors to manage uniform
