Business Impact
81%
Increase in customer retention
Industrial Workwear Provider Leaves WebJaguar for UniformMarket to Uncover the Power of Uniform Management System
Industry
Industrial uniforms
Business Type
Supplier
Country
United States
Challenges
Known for providing the finest quality of industrial apparel to construction, oil & gas, and mining companies, this client was using WebJaguar to manage its ecommerce operations. However, being a promotional-centric ecommerce platform, it lacked the technological nuances needed to streamline the wide-ranging complexities of B2B uniform distribution.
As a result, they had to hire third-party developers to build uniform-centric features and functionalities their customers demanded. This led to a steep rise in their IT expenses and implementation time which prevented them from scaling fast. Also, WebJaguar’s acquisition by QAD Digital Commerce gave rise to uncertainties about the platform’s continuous development and support.
Overview of Core Challenges
- Lack of uniform-centric features
- Uncertain platform roadmap due to acquisition
- High operational costs
- No custom development support
- Increasing go to market time
Solutions
We helped the client seamlessly migrate from WebJaguar to UniformMarket without disrupting the business. UniformMarket’s out-of-the-box uniform functionalities and in-house development support helped them launch employee uniform stores for their industrial clients with utmost efficiency.
Our robust uniform management software allowed the client to tackle complex workflows and create a personalized uniform ordering experience that’s as good as Amazon’s. This greatly reduced their ecommerce expenses and gave them the freedom to go after clients with complex uniform needs.
One of the key features in industrial uniform programs is Supervisor Ordering which is available off the shelf with us and helped the client create compliant uniform programs.
Overview of Core Challenges
- No online ordering for customers
- Lack of asset management software
- Manual & time-intensive catalog management
- Decentralized sales process
- Difficulty integrating with inventory, dropship & ERP app
Highlights
- Personalized uniform ordering portals
- In-house development for easy scalability
- Supervisor ordering area
- Flexible payments & shipping
- Uniform-centric features
Feature Highlights
Employee-centric Experience
Create custom-branded uniform ordering portals for your clients to streamline uniform delivery and distribution.
Supervisor Ordering
Provide supervisors with a dedicated ordering area for them to buy for or on behalf of employees, thus ensuring strict compliance control.
Organized Uniform Ordering
Use over 500+ no-code configurations to manage uniform quotas & allowances and enable buyers to shop based on their job roles.
Enterprise Integrations
UniformMarket connects with over 150+ enterprise applications ranging from ERP, Inventory, HRMS & Accounts to provide customers with an integrated ecommerce experience.
Custom Payments & Shipping
Provide multiple uniform-centric payment options like payroll deduct, company pay, points, and more for hassle-free ordering. Also, create custom shipping groups to control where employees ship their orders to.
Robust Rule Engine
Configure any needed workflow in just a few clicks to create a compliant, hyper-personalized ordering experience that gives businesses better control over their uniform programs.
Results
By creating a hyper-personalized ordering experience for its customers, the client was able to eliminate wrong orders and returns which greatly reduced their reverse logistic costs. Their implementation time also came down – all thanks to our in-house development and a robust platform that’s purpose-built for uniform sellers.
Launch Uniform Programs to More Than 500+ Customers from a Unified Administrative Portal.
Reduce your turnaround time to launch uniform and merchandise programs by switching to a purpose built solution like UniformMarket.
UniformMarket equips you with seamless solutions, scalable infrastructure, and expert guidance to launch, manage
Ready to launch your next
Employee Program?
Uniform Programs?
Company Stores?
Group Stores?
Team Stores?
Swag Stores?
Brand Stores?
Event Stores?
Distributor Portals?
Enabling uniforms and promotional product suppliers with eCommerce solutions to manage B2B, B2B2C, and Direct selling from one central platform.
