Business Impact
96% Increase in customer satisfaction
How We Enabled UniSync to Deliver Uniforms to 80000+ Aviation Employees via Role-based Ordering
Industry
Corporate apparel
Business Type
Supplier
Country
United States
Challenges
One of the largest suppliers of corporate uniforms in North America, Unisync, was finding it difficult to create a scalable uniform distribution model that will also adhere to the complex uniform rules of the aviation industry.
Like most corporate companies, airlines also follow a detailed uniform guideline that varies by job role and department. For instance, pilots, cabin crews & ground staff all have different uniforms even while they’re representing the same business. They all have their unique uniform allowances, quotas, shipping preferences, and order approvers.
Unisync often struggled to manage these uniform distribution intricacies at scale without compromising on the buyer experience. They needed a platform that gave airline employees an Amazon-like uniform buying experience while giving the business end-to-end compliance control.
Overview of Core Challenges
- Lack of uniform-centric features
- Difficulty managing complex uniform rule
- Multi level order approval process
- Segregation of uniform via job role
- Limited payment options
Solutions
With UniformMarket, the distributor was able to create an easy-to-use and highly efficient uniform ordering portal that enabled the client’s employees to log in anytime, anywhere and order their approved set of uniforms required on the job.
Our robust uniform management system enabled Unisync to create custom-branded, dedicated employee ordering portals for all its aviation customers. Some of the key features we built include automatically refreshing the employee profile, building an accrued point and quota system, ability to start sizing sessions, implementing job functions and product catalogs, offering varying forms of payment such as credit card, debit, payroll, and lastly, enabling a live chat feature for direct support to employees
As a result, employees were able to seamlessly order their work uniforms while the employer was able to uphold uniform compliance and manage their budgets better
Overview of Core Challenges
- No online ordering for customers
- Lack of asset management software
- Manual & time-intensive catalog management
- Decentralized sales process
- Difficulty integrating with inventory, dropship & ERP app
Highlights
- Custom-branded uniform stores
- Employee-centric experience
- Allowance & Quotas management
- Flexible payment including Payroll Deduct & Points
- Kits & Bundles
Feature Highlights
Employee-centric Experience
Create custom-branded uniform ordering portals for your clients to streamline uniform delivery and distribution
Organized Uniform Ordering
Use over 500+ no-code configurations to manage uniform quotas & allowances and enable buyers to shop based on their job roles.
Enterprise Integrations
UniformMarket connects with over 150+ enterprise applications ranging from ERP, Inventory, HRMS & Accounts to provide customers with an integrated ecommerce experience
Custom Payments & Shipping
Provide multiple uniform-centric payment options like payroll deduct, company pay, points, and more for hassle-free ordering. Also, create custom shipping groups to control where employees ship their orders to
Sizing Event
Enable buyers to start/join sizing sessions conducted by the supplier to avail custom-made uniforms from the ordering portal itself.
Approval Management
Prevent wrong orders or over-ordering by defining order approval rules at an employee level and help companies stay within their budget
Results
Happier customers, increased brand recognition, and a boost in employee morale are some of the key achievements of adopting UniformMarket
Our focus on delivering a direct-to-employee ecommerce, thereby, equipped the supplier with the much-needed technological flexibility needed to tackle complex airline uniform programs
Launch Uniform Programs to More Than 500+ Customers from a Unified Administrative Portal.
Reduce your turnaround time to launch uniform and merchandise programs by switching to a purpose built solution like UniformMarket.
UniformMarket equips you with seamless solutions, scalable infrastructure, and expert guidance to launch, manage
Ready to launch your next
Employee Program?
Uniform Programs?
Company Stores?
Group Stores?
Team Stores?
Swag Stores?
Brand Stores?
Event Stores?
Distributor Portals?
Enabling uniforms and promotional product suppliers with eCommerce solutions to manage B2B, B2B2C, and Direct selling from one central platform.
