Cintas
Program Design - UPS

Cintas and the United Parcel Service (UPS) partnered to reproduce and enhance a new uniform program for more than 40,000 UPS employees. Today UPS is recognized as a company with one of the most recognized and admired brands in the world. The brand has progressed to reflect the evolving business strategy of the company. The new branding reflects UPS broadening capabilities that have occurred in the past few years as the company has expanded globally and introduced new supply chain services. UPS recognizes that the way its brand is presented to its customers affects its continued growth, therefore the uniform program plays an extremely important role within its business worldwide.

The uniform program designed for the UPS drivers and driver helpers includes garments such as waterproof windbreakers, trousers, shirts, hats and pullovers. Special design features were implemented to provide comfort and increase durability. The shirts have an enhanced fit, while the pants offer a specialized waistband for flexibility. The windbreakers are seam-sealed waterproof jackets. These special design features are important because of the wear and tear the drivers experience during their everyday delivery duties.

UPS is the only national account in which Cintas exclusively provides a recycling service for its used uniforms. Cintas also built STAR, an order processing system implemented specifically for UPS. It created the Garment Tracking System to meet UPS’ tracking needs and security measures. This system allows Cintas to perform reporting on the backend and it provides visibility from manufacturing through distribution to ensure all security measures are being met.

Cintas’ program management and corporate capabilities played an integral role in the launch and success of the new uniform program. UPS has experienced many benefits as a result of partnering with Cintas due to the broad range of corporate capabilities that it offers. UPS is a critical, “all hands on deck” account for Cintas and requires teamwork, and for this all-inclusive approach to uniforming, the judging panel is indeed pleased to present Cintas with a UNIVATOR.

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