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By Jackie Rosselli
 It
has been eight months since Hurricane Katrina struck
Biloxi, and yet the city and the entire Coast remain
severely devastated. FEMA trailers still dot the landscape,
displaced families are still housed in tents rather than
homes. Visitors, unprepared for the level of destruction,
remain awestruck at the damage.
Yet amid the turmoil there are signs of life. Several
of the region’s 13 casinos, which employed 17,000
workers before the storm and had annual revenue of $1.2
billion, have reopened, and more are slated to be open
for business in the coming months.
Last December, almost four months to the day that the
hurricane struck, the Imperial Palace Hotel & Casino
reopened for business, becoming the first in the region
to do so. Located on the Back Bay of Biloxi, the hotel
suffered less damage than any of the area's floating gambling
barges when Katrina hit on August 29, and was even used
by FEMA during the initial stages of the crisis.
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By Joseph Greco, M.S.O.D.
What makes your company unique, successful and attractive
to clients? What would motivate your customers to favor
a competitor?
Whether your organization is a young entrepreneurial
start-up or a more mature organization entering a new market,
there are shared features. Amar Bhide, an associate professor
at the Harvard Business School and former McKinsey consultant
notes that “competitors can easily knock off an entrepreneur’s
innovative product but they will find it much more difficult
to replicate systems that incorporate many distinct and
complimentary capabilities. A business with an attractive
product line, well integrated manufacturing and logistics,
close relationships with distributors, a culture of responsiveness
to customers and the capability to produce a continuing
stream of product innovations is not easy to copy.”
So how may the investment in your company be rewarded
and how can you continue to build trust and confidence
in your leadership ability? Executing your chosen strategy
depends on an organization’s “hard” infrastructure
-- its organizational structure and systems, and its “soft” infrastructure
which includes the culture and the values.
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This month’s product news comes from Milliken,
Edwards Garment and Garment Corporation of America.
 In
April, Milliken and Edwards Garment introduced a new line
of clothing geared toward food and service workers.
Service Mate, is a new line of blended twill casual-workwear
ideal for corporate executives and other employees in industries
such as hospitality where soil or wrinkles can be problematic.
Available nationwide from Edwards Garment dealers, distributors
and specialty retailers, Service Mate apparel uses Milliken's
StainSmart fabric technology to deliver dual-action stain
repel-and-release capabilities for superior performance
without compromising the look, feel or durability of the
fabric.
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